14-day money-back guarantee

If a Pro plugin doesn’t work out for you, contact us within 14 days of your purchase date and we’ll refund it in full — no detailed explanation required, though it helps us if you tell us what went wrong.

How to request a refund

Use our Contact page with your order number (from your purchase receipt email) and the plugin name. We aim to respond within a couple of business days.

What happens next

• Your refund is issued to the original payment method (PayPal). It can take a few business days to appear, depending on PayPal and your bank.
• Your license key is deactivated once the refund is processed, and the Pro plugin will stop receiving updates and stop working on the domain it was activated on.
• You’re welcome to keep using the free version of the same plugin — refunding Pro doesn’t affect it.

After 14 days

Requests made after the 14-day window are reviewed case by case — use our Contact page and we’ll let you know. We may decline refund requests that appear to be abusive (for example, repeated purchase-and-refund cycles on the same product).

Questions

Use our Contact page — we’re happy to help before or after a purchase.