Support

Bug report, license question, or anything else about a plugin you already use — tell us which plugin and what happened below, and we’ll reply by email. Pro purchases include a year of support and updates; see your My Licenses page for renewal.

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Before you submit

  • Check the documentation for your plugin first — many questions are answered faster there than waiting on a reply.
  • Include your WordPress version and what you expected to happen for a bug report.

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Using one of our free plugins? Please use that plugin's WordPress.org support forum instead — it's linked from the plugin's own Support area. Have a question before buying? Use our Contact page.

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